Originally Posted by tagle302
I purchased a BTA10250d thru an Ebay vendor. I received it damaged. Sadly, this is the second tube I have received damaged. The amplifier mounting plate is broken on this one. I'm trying to weigh my options here as the company may want me to pay shipping to return the item. If this part is available, I may be better off just buying it and replacing it myself. To ship it back was going to run me $20.
Give Customer Service a call at 1-800-THE-TUBE. What is the name of the vendor you purchased the Tube from?