Originally Posted by tony97gt
I am writing to express my discontent with Bazooka Customer Service. I purchased two 10" Marine amplified bazooka tubes last year. I also purchased the UMS mounting systems. Unfortunately, due to the layout of my boat I am unable to mount the tubes to a flat surface on the floor. I am forced to mount the tubes onto the sidewall of the center console. This idea worked for a few weeks, until the UMS system began to rust heavily and stain my white fiberglass. I contacted Bazooka via email and received a response, and the writer requested I send photos. I did this, and was never responded to again. As it stands now, I have two tubes which I cannot use because Bazooka makes waterproof tubes but no waterproof hardware to mount them. The straps provided are not strong enough to withstand the force taken during rough waters. Please help.
Welcome to the Bazooka Forum. From looking at the pictures you have posted, it looks as if the socket cap screws are the culprit. Have you called Customer Service (1-800-THE-TUBE)? Have a copy of your email in hand when you talk to one of the Customer Service Rep's.