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Old 06-23-2008, 07:59 AM
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CJ CJ is offline
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Location: Baton Rouge, LA.
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Default Re: amp no longer working

I'm sorry you are having trouble with your amplifier. Please contact our customer service department at (800) 843-8823 and they can issue you a return authorization number to return the amplifier to us. By providing the serial number, we can determine if the amplifier is still in the warranty period and if it is, we can cover it without the receipt. Otherwise, if the unit shows out of the warranty period, you might could contact the store in which you purchased the unit from and they might be able to reprint your receipt for you. If you have only had the unit for 6 months, then the store should still have your record of sale in their computer and it shouldn't be a problem to get it reprinted. You won't even have to do that if the serial number still shows in warranty. CJ
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